FAQS

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HOW DO I SWITCH MY BUSINESS TO VIPOFFICE ?

Switching to VIPOFFICE is a seamless process. Simply click register, enter your company details in the required fields and press submit. Your registration request will then be processed swiftly where you will receive your unique VIPPBX credentials to enable the setting up process. We take care of everything including the installation of our VIPPBX platform & porting your existing numbers into VIPTELECOMS.

Alternatively, if you only want to benefit from our VIPTALK packages follow the registration process and we will setup through one simple IP connection from your existing PBX to the VIPTELECOMS network.

WHAT IS YOUR PRICE GUARANTEE?

With our unique independence, we are able to offer you a price guarantee on a like for like basis. Simply provide us with a current telephone bill and we will perform a cost analysis which will show you exactly how much your business could be saving by switching to VIPTELECOMMUNICATIONS.

We offer two comprehensive solutions 1) VIPOFFICE – Combined airtime and VIPPBX enables you to manage your office's telecoms in one seamless package 2)VIPTALK – if your business is happy with its existing set-up, we also provide access to our flexible VIPTALK airtime packages via a simple IP interconnection.

WHAT DO I NEED TO BE ABLE TO CONNECT?

All you will need to ensure you can connect is a broadband internet connection. This can be from whoever your preferred supplier may be, giving you the freedom of choice on your connection and robust resilience.

We either provide you with our advanced VIPPBX platform or use your existing PBX platform and connect securely via IP into our network.

CAN I KEEP MY EXISTING OFFICE PBX SYSTEM?

Yes. Our services are compatible with any PBX system with universal SIP trunking and codecs allowing you to retain your existing software/hardware keeping costs to a minimum.

I WANT A NEW PBX SYSTEM, DO YOU OFFER THIS AS AN ADDITION?

Yes. VIPPBX is a secure cloud based hosted PBX built with business in mind – seamless to install & connect unlimited extensions with many powerful features to manage your office telecoms. See here for more information.

HOW DO I CONTACT CUSTOMER SERVICE?

You can contact our dedicated customer support team on +357 22 250 138, or email support@viptelecommunications.com or via the live chat on our website platform for instant support.

DO YOU PROVIDE AFTER SALES SUPPORT?

Yes. All of our customers are provided with a dedicated key account manager who will be on hand to assist you with any queries or issues you may have throughout your service duration.

REGISTER TODAY

Easy registration process that allows your business to benefit from huge cost savings immediately.
Registration